Frequently Asked Questions
FAQs
We’re here to help.
Everything owners ask before, during, and after working with Bags. Still stuck? Book a call.
General
Thinking of working with Bags
What does Bags do?
What services do you offer?
What's included in the Bags Platform?
What do I get with bookkeeping plans?
Do you offer tax filing and strategy?
Can Bags help me get a loan?
What if I’ve been denied funding before?
Do I need to understand financial reports to use Bags?
Will you give me financial advice?
Do you work with non-profits?
Can I keep my current bookkeeper?
Can I manage multiple businesses?
Can I refer another business?
I want to learn more about how to grow my business and make better financial decisions—do you have any resources or guides for that?
Where can I follow Bags on social media?
Onboarding
Getting started & onboarding
What does onboarding look like?
How long does onboarding take?
What do I need to prepare?
What if my books are a mess?
Do I need to be on QuickBooks?
What’s required from me during onboarding?
Using Bags
Using Bags as a customer
Who will I work with?
How much time do I need to commit?
Is there a long-term commitment with Bags?
What if my business grows or changes?
Can Bags help me track loans or credit?
What is included in my subscription?
When will I get my monthly books?
What if I don’t know how to classify a transaction?
How do I get the most out of Bags?
What if I need help with inventory, invoicing, or bill pay?
Financial Reports, Explained
Billing & security
Other questions & special cases
What tax services do you offer?
Are there other fees?
How do I update my payment method?
Is my payment information secure?
Still have questions?
The clearest answer is your own numbers.
Start with a free Books Review. We’ll look at your books and show you exactly where things stand.
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